Always-On Customer Service
Give your customers the answers they need, whenever they need them.
Today’s customers expect to have access to customer service on their terms – and that means providing them with options for 24/7 support.
Today’s customers expect to have access to customer service on their terms – and that means providing them with options for 24/7 support.
Quickly search your knowledge base for relevant answers, or make it easy for customers to do it themselves.
With Service Cloud, agents can quickly escalate cases to experts to close cases faster.
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